Communication is key if you want to run a successful business. It doesn’t matter whether you are talking to a customer, someone else in the business with you or even your partner, because you need to make sure that you are completely on point and that you are able to get your message across.
Be Accurate
This may seem obvious, but it’s so important that you are as accurate as possible in the way that you speak. If you use poor English or slang then this may not come across in a business setting. When writing an email, you need to go over it so that you can make sure that you are using the right spelling and grammar throughout. Sometimes a missing word or even lack of punctuation can really go against you and you may even find that it affects your overall level of communication more than you realize.
Be Detailed
When you are writing an email, it’s very easy to get caught up in the wrap of going back and forth with the recipient. You may find that you get caught up with an endless flow of messages and that you waste a lot of time as well. This is the last thing that you need, so make sure that you include as much detail as possible and that you also minimize the amount of questions asked. This will reduce the risk of miscommunication and you may even find that your communication is much higher as a result. If you are sending out email blasts, think about making the move from Mailchimp to BirdSend.
One Conversation per Point
If you are in a natural conversation, then you might be able to cover a lot of subjects at any one time. If you are in a business setting on the other hand, then you need to keep it to one conversation per subject matter. If you are having an email conversation with someone then talk about one thing before bringing up the next point. If you don’t then you may find that things get very confusing, very quickly.
Check your Messages
This is the most important part of your communication. It does not matter whether you are writing emails or whether you are writing instant messages because you have to make sure that you check your content and you need to make sure that it is free from errors. Proofread the things that you say and make the effort to try to remove any typos.
Use Formatting
If you absolutely need to mention a couple of points when you are writing an email, then you need to make sure that you use the right formatting. If you are stating a date then consider putting this in bold, or if you are writing a comment or quoting someone then use italics. This will help to break up the conversation and it will also make it much easier for you to get your point across, so do keep that in mind the next time you need to write that all-important email, as it will really help you out.